At Alex Hospitality Services, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, visit our websites, or interact with us.
This policy applies to our units and platforms including:
JawaiTrails.com
Alexotel.com
Travhyper.com
Jawaijewels.com
We may collect the following types of information:
Full Name
Email Address
Phone Number
Address
Government ID details (if required for hotel check-in)
Payment details (processed securely via third-party gateways)
IP address
Browser type
Device information
Website usage data
Cookies and tracking data
We use your information to:
Process hotel bookings and holiday packages
Confirm reservations and send travel details
Provide customer support
Improve our services and website experience
Send promotional offers (only if you opt-in)
Comply with legal obligations
We do not sell or rent your personal data. However, we may share your information with:
Hotels, resorts, and travel partners for booking confirmation
Payment gateway providers for secure transactions
Government authorities if required by law
Marketing platforms (only for opted-in communications)
All third parties are obligated to maintain the confidentiality of your data.
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, or disclosure.
However, while we strive to protect your information, no method of transmission over the internet is 100% secure.
Our websites may use cookies to:
Enhance user experience
Analyze website traffic
Remember user preferences
You may disable cookies through your browser settings, but some features of the website may not function properly.
You have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal obligations)
Opt-out of marketing communications
To exercise your rights, please contact us using the details below.
Our websites may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal data from children.
Alex Hospitality Services reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.
If you have any questions regarding this Privacy Policy, please contact:
Alex Hospitality Services
Email: chetan@alexhospitality.com
Phone: +91-9375332211
Address: E210, Sumel 11, Nr. Namaste Circle, Shahibagh, Ahmedabad